Service writers have found that customers don't need to call to find out the status of their vehicle.
Your customers stay informed throughout their vehicle's repair process with simple text messages.
One of the biggest frustration points when dropping off a vehicle is knowing it is about to go
into a time void! autotext.me gives your customer a higher level of trust with your shop.
They appreciate the timely communication.
The way the system is designed, it is very easy to identify bottleneck situations. To clarify further,
a company has several vehicles in-house but with very few being diagnosed. The service manager can quickly
react to the cause of the stoppage.
Since this tool is built as a web portal, it can be viewed when away from the shop or office.
A business owner can see what is active in their shop at any time, from anywhere, as long as there
is access to the internet.
People are busy and tend to ignore unrecognized phone calls and seldom check voice mails.
Unfortunately, this usually means they miss your call asking for their approval to begin repairs.
With autotext.me, response time is faster.
It has been proven that autotext.me saves everyone time by keeping business personnel and customers
up-to-date and informed. The result is that the shop has greater credibility when timely, proactive,
and unobtrusive communication is established.